• Once your purchase has been made, a confirmation email will be sent to you by email, with your order reference.

    Have your tracking number ready and find out by clicking on this link to be informed of the status of your package.

  • You will then receive a shipping confirmation email with the tracking number for your package. You can then click on the tracking link or directly enter this number on the website of the carrier chosen when placing your order.

    Do not hesitate to consult our Delivery & returns page for more information.

    If you placed an order, it has not been shipped and you wish to cancel it, we can process your request within 24 hours after purchase. After this period, no cancellation request can be processed.

    We invite you to contact us as soon as possible by email at hello@lesconfiantes.com.